Press Room


Update Report May 2010
During 2009 19 700 vehicle owners called on the MIO…  Download

Annual Report 2009
As South Africa came to grips with the recession and the new trading conditions …  Download

Update Report August 2009
A pleasing focus on customer relations and customer care is the one beneficial outcome from the tough time that the motor industry is experiencing…  Download

Annual Report 2008
The release of the Motor Industry Ombudsman annual Report. Download

More consumers turn to Ombudsman
Complaints handled by the Motor Industry Ombudsman during 2008 escalated in value to more than R109 million, or 18, 5 percent, over the figure of R92 million in 2007. Read more

Don’t buy vehicles from suspect companies(2009/02/13)
The global recession, according to the Motor Industry Ombudsman, is starting to have an impact on some vehicle owners, leaving them nowhere to go with product problems. The vehicle financing division of a leading bank has predicted that a number of brands could disappear from the market as a result of the worsening economic situation. Read more

Resale of recovered stolen vehicles causes problems(2007/11/05)
The large number of approaches concerning finance problems received by the Motor Industry Ombudsman (MIO) are a clear indication that motorists generally are not aware of the implications of buying a vehicle, according to ombudsman Johan van Vredenread more

Motorists need to understand financing implications(2007/09/13)
The large number of approaches concerning finance problems received by the Motor Industry Ombudsman (MIO) are a clear indication that motorists generally are not aware of the implications of buying a vehicle, according to ombudsman Johan van Vredenread more

Motor Trade in Urgent Need of More Technicians  (2007/09/06)
The Ombudsman for the Motor Industry has expressed concern about the growing shortage of qualified technicians in the industry and has called on both government and the industry to give even more attention to addressing the situation.    read more

Motor Industry Ombudsman offers uniquely focused service  (2007/09/06)
The office of the Motor Industry Ombudsman (MIO) offers motorists a uniquely focused and totally free service in resolving disputes that arise between them and the motor trade.  read more

Used vehicle buyers be alert (2007/07/07)
Buyers of used vehicles have been cautioned to be extra careful in the selection of a purchase.  read more

 

 

 

 

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