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Welcome

Welcome to the Motor Industry Ombudsman of South Africa

The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited by the Department of Trade and Industry on the 3rd October 2014. The Code was published in the Government Gazette on Friday, 17 October 2014, Notice 817, Government Gazette No. 38107(3) and as such has become a Regulation of the Consumer Protection Act No. 68 of 2008 and levy's payable to the MIOSA are now a legal requirement from the Automotive Industry.

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Click here to download a copy of the Code of Conduct.