We help uphold fairness, improve industry practices, and resolve disputes that cannot be settled directly.
Sometimes things do go wrong, and when it does, we’re here to assist consumers find fair and effective resolutions to automotive disputes.
For automotive and related industry participants, the South African Automotive Industry Code of Conduct sets clear standards and helps maintain consumer/industry relations. Register your company/business, update your details.
MIOSA serves as South Africa’s neutral authority for resolving disputes between consumers and the automotive industry. Through an accredited, independent process, MIOSA assists in settling deadlocks and promotes fair treatment across the industry. Our service is free to consumers and operates without industry interference.
We offer support, guidance, and effective resolution.
Whether you have a question, need clarity on a process, or want help resolving a dispute, our team is ready to assist. We aim to respond promptly and ensure you receive clear, helpful direction every step of the way.
