+27 (0)86 11 64672 / +27 (0)10 590 8378
What we do
Constitution, vision and mission
Board of Directors
How to complain
Submit a complaint online
Submit a complain via e-mail or fax
Update an existing registration
Latest press releases
Is South Africa developing a culture of bad customer service in the automotive and related industries?
After all these years there are still people who are unclear on what the Motor Industry Ombudsman of South Africa (MIOSA) does. I think it's worthy of another look.
No-one who owns a motor vehicle can afford to be burdened by an unreliable mode of transport.
The Road Ahead
The importance of recording your business information on the database of the Motor Industry Ombudsman of South Africa
The art of negotiation
The Queensbury rules
What is ethical behaviour?
Facilitative mediation versus evaluative mediation. Seeing more then the tip of the iceberg